General Terms and Conditions of Sale
Last updated: February 23, 2026
Last updated: February 23, 2026
The website https://dash.waifly.com is operated by Devogelaere Aubin, Individual Entrepreneur (Micro-enterprise), registered with the RCS of Tarascon under SIREN 983 142 423. Headquarters: 167 Le Relarg et Mas d'Astre, 13520 Maussane-les-Alpilles, France. Email: contact@waifly.com.
These GTCS define the conditions under which Waifly sells web hosting services and priority administrative review services to its customers.
Waifly offers the following digital services:
Prices are shown in euros (€), inclusive of all taxes (TTC). Payment is due immediately upon ordering. Waifly uses secure third-party payment processors; no banking data is stored on our servers.
Subscriptions are automatically renewed. Users may cancel at any time via their dashboard. Termination will be effective at the end of the current paid billing period. No pro-rata refunds are provided for voluntary cancellations.
Waifly reserves the right to modify prices with a 14-day prior notice via email.
A subscription may be paid several months in advance from the dashboard. Twelve months paid in advance are charged as ten. Amounts paid in advance are not refundable on voluntary cancellation.
Referral credits may cover part of one month at a time. A minimum of 1 € per payment must be settled by a real payment method, and payment by credits is never automatic: the user must repeat it each month.
The pay what you eat plan is billed monthly in arrears on the resources actually consumed by the server, and not on a fixed price. It is a distinct plan: taking it does not change the terms of any fixed-price subscription, and fixed-price subscriptions are never billed on consumption.
What is measured. Processor use, memory use, disk occupancy and network traffic are sampled every five minutes for the duration of the plan. Only servers attached to a pay what you eat subscription are measured. Measurements are retained in detail for 35 days and in daily aggregate for the duration of the contractual retention period, and are available to the user from their dashboard.
How it is billed. Processor and memory are billed on the time actually consumed. Disk is billed on the highest occupancy observed each day, since storage is occupied whether or not the server is running: a stopped or suspended server continues to incur its disk cost. Network traffic is billed on the sum of incoming and outgoing volume, with 250 GB included per server per month and 0.03 € per GB beyond that. A minimum of 2 € per server per month applies whatever the consumption, including nil consumption.
Size, limits and maximum amount. The plan is taken in a size, which sets the server's resource limits. Those limits bound what the server can consume, and therefore bound what can be billed for processor, memory and disk; the corresponding monthly maximum is shown before the plan is taken and in the dashboard. Network traffic is not bounded by those limits and is therefore not covered by that maximum.
Spending limit. The user sets a monthly spending limit when taking the plan. Waifly notifies them as it is approached and suspends the server when it is reached, so that the amount billed cannot exceed it. Consumption incurred before the limit was reached remains payable. Raising the limit reactivates the server.
How it is settled. The plan is settled from a prepaid balance, and from that alone. No payment card is retained and no amount is ever taken without the user initiating the payment.
The user credits the balance in advance. Each closed month is deducted from it, and any remaining amount is carried forward to the following months. The balance is not refunded on request; it remains usable for the service. Where the balance does not cover a month in full, the amount available is deducted and the remainder stays payable under the terms above.
A top-up may be part-funded with referral credits. It may never be funded by them entirely: a minimum of 1 € of every top-up is settled by a real payment method. Credits are consumed only once that payment has actually been received.
Incomplete measurement. Only consumption actually measured is billed. Where measurements are missing for part of a day, only the measurements taken are billed, and the missing period is not; where more than a tenth of a day is missing, that day is not billed at all. Waifly does not estimate, extrapolate or reconstruct consumption that was not measured, and the days concerned are listed on the invoice.
Comparison with fixed plans. Pay what you eat rates are higher than the equivalent fixed-price plans. A server running continuously costs more on this plan than on a fixed plan; the plan is intended for intermittent use.
In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for digital content not supplied on a tangible medium whose execution has begun after the consumer's express prior agreement and express waiver of their right of withdrawal.
By checking the required box before payment, the user requests immediate execution of the service and expressly waives their 14-day right of withdrawal. Administrative fees for Priority Manual Reviews are non-refundable once the investigation has started.
In the event of a permanent cessation of activity, Waifly will notify users 30 days in advance. Current subscriptions will be honored until their expiry. If a service must be interrupted before the end of the paid period, a pro-rata refund will be issued for the remaining days.
Waifly undertakes to provide services with reasonable care. However, liability is limited to the total amount paid by the user during the last 12 months. Waifly is not responsible for service interruptions caused by third-party providers or user misconfiguration.
Data is collected only for billing and service management purposes in compliance with the GDPR. Users can exercise their rights of access and deletion by contacting contact@waifly.com.
These GTCS are governed by French law. In case of dispute, and after a failed written claim to support, the courts of Tarascon, France, shall have exclusive jurisdiction.