Privacy Policy - Waifly

1. Data Collection

When you use our services, we may collect:

• Personal information: name, email address, IP address, location, etc.
• Billing data: We do not store any payment information. All payment processing is handled by secure third-party payment processors.
• Technical data: browser type, operating system, server logs, IP address.
• Service usage: actions performed in the dashboard, created hostings, opened tickets.
• Navigation data: Your browsing activity on our website may be collected and processed by Google Analytics and Google AdSense.

2. Purpose of Collection

The data is collected to:

• Provide, manage, and secure our services (hosting, domains, panel, etc.).
• Create and manage your customer account.
• Bill and manage subscriptions.
• Respond to your support requests.
• Improve user experience and the quality of our services.
• Comply with our legal and regulatory obligations.

3. Cookies

Waifly uses cookies for:

• Traffic analysis and advertising (via Google Analytics and Google AdSense).
• Proper functioning of the dashboard.
• Remembering your preferences.

You can manage your preferences through your browser settings.

4. Data Sharing

Your data is never resold. It may only be shared with:

• Our technical service providers (e.g., hosting providers, payment processors).
• Google Analytics and Google AdSense for website analytics and advertising purposes.
• Competent authorities, in case of legal obligation.

5. Data Retention

We retain personal data only for as long as necessary to provide our services and to comply with legal and regulatory obligations. When you request deletion of your data we will act on that request, however certain limited categories of data may need to be retained for a period required by law (for example for accounting, tax or judicial requirements).

To give a few practical examples (without reproducing the legal wording): some accounting and bookkeeping records must be kept for several years under French law, and certain technical connection data may be retained for a limited period to satisfy legal or judicial inquiries. The GDPR right to erasure is subject to exceptions where processing is necessary to comply with legal obligations.

Any data retained solely for legal reasons is stored securely, access is strictly limited, and will be deleted or anonymized once the applicable retention period has expired.

6. Security

Waifly implements technical and organizational measures to protect your data:

• All data is stored in France on secure servers.
• Restricted access to data.
• SSL encryption.
• Regular system updates.

7. Your Rights

In accordance with GDPR, you have the following rights:

• Right of access, rectification, and deletion.
• Right to restriction of processing.
• Right to object.
• Right to data portability.

To exercise these rights: waiflyhost@gmail.com

8. Data Controller

Waifly
Email: waiflyhost@gmail.com