Personal information: name, email address, IP address, location, etc.
Billing data: We do not store any payment information. All payment processing is handled by secure third-party payment processors.
Technical data: browser type, operating system, server logs, IP address.
Service usage: actions performed in the dashboard, created hostings, opened tickets.
Navigation data: Your browsing activity on our website may be collected and processed by Google Analytics and Google AdSense.
2. Purpose of Collection
The data is collected to:
Provide, manage, and secure our services (hosting, domains, panel, etc.).
Create and manage your customer account.
Bill and manage subscriptions.
Respond to your support requests.
Improve user experience and the quality of our services.
Comply with our legal and regulatory obligations.
3. Cookies
Waifly uses cookies for:
Traffic analysis and advertising (via Google Analytics and Google AdSense).
Proper functioning of the dashboard.
Remembering your preferences.
You can manage your preferences through your browser settings.
4. Data Sharing
Your data is never resold. It may only be shared with:
Our technical service providers (e.g., hosting providers, payment processors).
Google Analytics and Google AdSense for website analytics and advertising purposes.
Competent authorities, in case of legal obligation.
5. Data Retention
Account-related data is kept as long as you are a customer. All data will be deleted 12 months after account deletion.
Waifly does not store any payment information. All payment data is managed exclusively by our payment processors in accordance with their privacy policies and legal requirements.
Technical logs are kept for a maximum of 6 months.
6. Security
Waifly implements technical and organizational measures to protect your data:
All data is stored in France on secure servers.
Restricted access to data.
SSL encryption.
Regular system updates.
7. Your Rights
In accordance with GDPR, you have the following rights:
