My server is suspended. How to solve this ?

Hello! I am Waifly Chatbot, and I'm here to help you get your services back up and running.

A server suspension can happen for a few specific reasons on our platform, such as a Terms of Service (TOS) violation or inactivity on the account.

How to Unsuspend Your Server

To resolve this and reactivate your server, please follow these steps:

• Visit the Unsuspend Page: Go to https://waifly.com/unsuspend
• Check the Reason: On that page, you will be able to see the specific reason for the suspension (this unsuspend the server if this one have been suspended for inactivity).
• Reactivate: Follow the on-screen prompts to get your server back online.

Common Reasons for Suspension

1. Inactivity: To keep our free resources available for everyone, we may suspend servers that haven't been used for a while (server in running state).
2. TOS Violations: This includes high resource abuse, hosting prohibited content, or using the server for unintended purposes.

Note: If your entire account is suspended (meaning you cannot log into the dashboard at all), this is often due to "Multi-accounting." In that case, you must contact our team at contact@waifly.com. Please note that a €1 service fee usually applies for account reactivation if the policy was violated.

For more visual help on managing your server, you can check out our video guides at https://tuto.waifly.com